Privacy Policy

This Privacy Policy explains how Getmaker AI LLC ("AI Support Crew," "we," "us") collects, uses and shares personal information when you visit aisupportcrew.com or use our products and services. It applies to every visitor, whether or not you have an account. Contact: support@getmakerai.com.

Information you give us: your name, email address, phone number, billing details, account details, messages you send us (including chat messages), event registration details, quiz or form answers, and anything else you choose to submit. Payment card details are collected and processed by our payment processors; we do not store full card numbers.

Information collected automatically: your IP address, device and browser type, pages viewed, referring links, approximate location, and interactions with our pages and emails, collected through cookies, pixels and similar tools described in Section 4.

Information from others: advertising platforms, affiliates and partners may share information such as how you found us.

To provide and deliver what you buy or request; to run your account; to reply to messages and support requests; to send transactional messages and, where you have agreed or as allowed by law, marketing messages (you can unsubscribe at any time); to measure and improve our website and advertising; to prevent fraud and abuse; and to comply with the law.

We use the following tools:

How consent works on our website:

To apply these defaults we look up your approximate region from your IP address using a geolocation service; that lookup sets no cookies. If the lookup is unavailable, we use your browser's time zone.

If you use a chat or AI assistant on our website or in our products, your messages are recorded and processed by us and our AI service providers, Lovable (AI Gateway) and Google (Gemini models), so we can reply to you, keep a record of the conversation, and improve our service. A notice appears directly above the chat box, and by sending a message you agree to this. Please do not share sensitive information in chat.

We share personal information with: service providers who work for us (such as hosting, databases, payment processing, email and SMS delivery, analytics and AI providers), listed in the table below; advertising partners such as Meta and Google, only as described in Section 4; professional advisers; authorities when the law requires it or to protect rights and safety; and a buyer or successor if our business is sold or reorganized.

We do not sell personal information for money. Sharing information with advertising partners for targeted advertising may be considered "sharing" or a "sale" under some U.S. state privacy laws. You can opt out at any time with the "Your Privacy Choices" link or by emailing us, and we honor Global Privacy Control signals as an opt-out.

We keep personal information only as long as needed for the purposes above, including to meet legal, tax and accounting requirements, and then delete or de-identify it.

We use reasonable administrative, technical and physical safeguards. No method of transmission or storage is completely secure.

Depending on where you live, you may have the right to know what personal information we hold about you, to get a copy, to correct it, to delete it, and to opt out of targeted advertising, "sales" or "sharing." California residents have these rights under the California Consumer Privacy Act, and we provide them to all U.S. visitors who ask. To make a request, email support@getmakerai.com with the subject "Privacy Request." We will verify your request using information we already have and respond within the time the law requires. You may use an authorized agent. We will not discriminate against you for exercising these rights.

Our website and services are not directed to children under 16, and we do not knowingly collect their personal information. If you believe a child has given us information, contact us and we will delete it.

We are based in the United States and process information in the United States.

Our emails may contain small tracking pixels and tracked links so we can tell whether an email was opened or a link was clicked. You can limit this by turning off automatic image loading in your email app or by unsubscribing.

When you make a choice in Your Privacy Choices, or your browser sends a Global Privacy Control signal, we keep a record of the choice, the time and the version of these settings, so we can show that we honored it. This record does not include your name or email address.

When your browser sends a Global Privacy Control signal, we treat it as a request to opt out of targeted advertising and the sale or sharing of personal information, and we show that the request was honored in the "Your Privacy Choices" panel.

We will post any changes here with a new "Last updated" date and, for material changes, give additional notice.